Stop making customers wait in line.
Queue9 gives restaurants, clinics and service counters a simple digital queue system to manage walk-ins, reduce waiting confusion and keep customers updated in real time.
14 days free • ₹0 charged during trial • No app or hardware required
Now serving
B-011
Dr. Mehta · General OPD
✓ Checked in
B-014
3rd in line · Counter 2
Isolated by design
Row-level security keeps every venue's data walled off from every other.
No app required
Customers check in from any phone's browser — nothing to download.
Live, not estimated
Position and wait time update the moment your staff call the next token.
Genuinely independent queues
Two doctors, two counters, two separate lines — never merged, never confused.
Alerted on WhatsApp
Turn-alerts and order-ready pings, sent straight to the app they already have open.
From walking in to being seen, in three steps.
No account, no download, no waiting at a desk to be handed a paper number.
Scan the counter's QR code
Printed signage at each counter or doctor's door links straight to that queue — customers scan with their camera, no app to install first.
Get a token instantly
Name, and they're in — no forms, no login. A confirmation screen shows their token number and which counter it's for.
Track live, get called
A live position and estimated wait update automatically. When their token is called, the tracker updates and can sound an alert.
Pick the mode that matches how you actually call people.
Every counter chooses its own mode — mix and match across counters at the same venue.
Normal Queue
Classic first-come, first-served ticketing — check in, get a number, get called in order.
Best for: Banks, retail counters, service desks
Time-Slot Booking
Customers book an exact appointment time online — no more phone-tag to find an open slot.
Best for: Clinics, hospitals, consultations
Configurable Queue
Staff call whoever fits an open table or slot — not just the oldest ticket in line.
Best for: Restaurants, salons, table waitlists
Food Court / Kitchen
Orders move New → Preparing → Ready on a kanban board; customers check status by phone.
Best for: Food courts, multi-counter restaurants
Sent the moment it's their turn.
When staff call the next token, the customer's phone buzzes on WhatsApp — the app already open on their phone, not a browser tab they have to remember to check.
- Sent instantly the moment staff call the next token
- Works on any phone — no separate app for customers to install
- Same system for turn-alerts and order-ready alerts
- Delivered through our verified WhatsApp Business number
Queue9
Business Account
Your turn is next
Token B-014 — please head to Counter 2 now.
9:41
Stop running your calendar over the phone.
Every call you answer to "fit someone in" is a call you're not spending with the patient in front of you. Turn any counter into a bookable calendar, and let people reserve their own time — from wherever they already are.
- No more back-to-back calls just to find an open slot
- You set the hours, appointment length, and how far ahead bookings open
- Walk-ins still welcome — fit same-day patients in whenever you have room
- One link runs it all — share it on WhatsApp, your website, anywhere
Test Clinic
Book with Dr. Mehta
Counter 2 · General OPD
Available times
No call needed · instant confirmation
Everything your team needs to run the day.
Not a generic ticketing widget — built around how counters, clinics and service desks actually operate.
Time-slot booking
Turn any counter into a bookable calendar — patients reserve their own appointment time online instead of calling to schedule one.
Flexible walk-ins alongside bookings
A full calendar doesn't mean turning people away — staff can slot a same-day walk-in into any open gap, right from the operator dashboard.
QR check-in, with geofencing
Optionally require customers to be physically on-site before they can join — turned off automatically for venues that don't need it.
Live wait tracker
Customers see their real position and estimated wait on their own phone, updating the moment the line moves.
Operator dashboard
Call the next token, walk in a customer manually, and see who's waiting — built for a front-desk screen, not a spreadsheet. Also available as a free Android app for your front-desk device.
Configurable Queue
Staff call whoever fits an open table or slot — not the oldest ticket. Built for restaurants, salons and staff-discretion calling.
Food Court / Kitchen Queue
Orders move through New → Preparing → Ready for Pickup on a kanban board; customers check status by phone, venue-wide.
Analytics that matter
Peak hours, average wait, and per-counter load — timezone-aware, so the numbers match your actual day.
Printable per-counter signage
A distinct QR code for every counter or doctor — print once, and customers land directly in the right line.
Role-based staff access
Front desk staff and admins see exactly what they need to — invite your team with seat limits that match your plan.
WhatsApp alerts
Turn-alerts and order-ready notifications go out over WhatsApp automatically — no setup required per customer.
Two plans to start. One conversation if you're bigger.
Pricing is based on independent queues (counters) and staff seats — not on how many customers walk through your door. Every plan starts with a full 14-day free trial — add payment details up front, but you're only charged once the trial ends.
Starter
For a single-desk operation — one doctor, one counter, one line.
₹999/ month
Free for 14 days, then billed monthly
Start Your 14-Day Free Trial- 14 days free — no charge until trial ends
- 1 independent queue
- 2 staff logins
- 1,500 WhatsApp messages/month
- QR check-in & live tracker
- Operator dashboard
- Time-slot booking, when you want it
Growth
For a multi-line operation — several doctors, stalls, or service counters.
₹2,499/ month
Free for 14 days, then billed monthly
Start Your 14-Day Free Trial- 14 days free — no charge until trial ends
- 4 independent queues
- 10 staff logins
- 3,000 WhatsApp messages/month
- QR check-in & live tracker
- Operator dashboard
- Time-slot booking, when you want it
- Printable per-counter signage
- Advanced analytics & reporting
Enterprise
For hospital groups, chains and multi-site operators with custom needs.
Custom
Talk to Salesor email support@queue9.in directly- Unlimited queues & staff logins
- Multi-branch rollout & onboarding
- Custom integrations, on request
- Dedicated support & SLA
Pricing is scoped and quoted after a short call — no card required to talk.
Before you ask us directly.
Is there a free trial?
Yes — every plan includes a full 14-day free trial. We ask for payment details up front, but you're not charged a rupee until the trial ends, and you can cancel any time before then.
Can patients book a specific appointment time instead of just joining a live queue?
Yes — turn on Time-Slot Booking for any counter and patients reserve an exact time from a link you share, no phone call needed. You still set your own hours and appointment length, and can mix in walk-ins whenever you have room.
Do our customers need to install an app?
No. Check-in and the live tracker both run in the phone's browser — a QR scan is the entire onboarding.
Can two doctors, or two counters, run fully separate lines?
Yes — each counter is its own independent queue with its own token numbering, its own “call next,” and its own QR code. Nothing is shared between them unless you want it to be.
What if calling order isn't strictly first-come, first-served?
Turn on Configurable Queue for exactly that — staff call whichever party fits an open table or slot, not just the oldest ticket. Customers still see a live status on their phone, shown as a range rather than an exact number, since the calling order is genuinely staff's call.
Do you support food courts or multi-counter restaurants?
Yes — Food Court mode lets staff create each order at the counter and move it through New, Preparing, and Ready for Pickup on a kanban board. Customers check their own order status by phone number, venue-wide — no buzzer, no pager, no shouting order numbers.
What happens if we outgrow our plan's counter limit?
You can upgrade from Starter to Growth at any time from your dashboard — your existing queues and history carry over.
How is our data kept separate from other businesses using Queue9?
Every query is scoped by row-level security tied to your venue — there's no code path that can return another venue's data, not just an access-control check on top.
How long does setup actually take?
Most single-counter venues are live within 10 minutes of signing up: set your venue name, print the QR code, and you're taking your first token.
Do you send WhatsApp alerts?
Yes — when staff call the next token or mark an order ready, the customer gets a WhatsApp message automatically. No setup on their end, and no separate app beyond WhatsApp itself.
Do customers have to opt in to WhatsApp alerts?
No — opting in is optional and never required to join a queue. Customers who skip it still see their live position on the tracker page, just without the automatic nudge when it's their turn.
Is there an app for our staff?
Yes — the operator dashboard is also available as a free Android app for your front-desk device, on the Google Play Store. It still works identically in any browser too, if you'd rather not install anything.
Your front desk is ready for this before you think it is.
Start your 14-day free trial today, or talk to us about Enterprise rollout across multiple branches.